27 years in JD Edwards. One reason to build Suppora differently.
We know the project business because we spent years inside it. Suppora was built for what comes after the project: continuity, operational responsibility and people who know your JDE environment over time.Why Suppora exists.
Marcus Kerth on 27 years in JD Edwards operations — and the pattern that made a different approach necessary.From project consulting to long-term operations.
The JDE journey begins
Hands-on work across EnterpriseOne projects, operations and customer environments.Patterns become clear
Technical expertise matters, but continuity and operational ownership matter just as much.Suppora is founded
A company focused on JD Edwards operations rather than short-term project hopping.Care + Opero
Managed operations combined with purpose-built tools for knowledge, monitoring, analytics, automation and data access.
A focused JDE team, not a generic IT provider.
Suppora deliberately concentrates on JD Edwards EnterpriseOne. The goal is not to cover every technology stack. It is to know the environment, understand the dependencies and remain accountable beyond the next ticket or project milestone.- Specialist: JD Edwards EnterpriseOne is the core focus.
- Long-term: knowledge stays with the engagement instead of disappearing after a project.
- Direct: the people involved in delivery remain close to the customer.
- Practical: operations, custom objects, integrations and infrastructure are treated as one environment.
A focused team. Backed by a strong JDE network.
Suppora combines a dedicated core team with an established network of experienced JD Edwards specialists. Through long-standing cooperation and shared resources, we can add specialist capacity when needed — while your point of contact remains Suppora.
Four convictions. No poster slogans.
They influence the engagements we accept, how we structure Care and what we measure once we are responsible for an environment.
Partnership over project hopping.
JDE operations improve when the same team stays close to the environment, understands its history and works on root causes instead of isolated tasks.Depth over breadth.
We do not try to be a generic IT provider or cover every ERP. Our focus is JD Edwards EnterpriseOne and the operational landscape around it.Direct relationships.
The people who build the runbooks, investigate the systems and understand the environment should remain accessible when something matters.Outcomes over hours.
Hours provide transparency. Availability, response, patch backlog, operational stability and user experience show whether the work actually helped.From the Remise of Schloss Herrnsheim.
Suppora operates from the former Remise at Schloss Herrnsheim in Worms. The historic setting is unusual for an enterprise software company — and that is part of its appeal. A building that has lasted for generations is a useful reminder of the same principle we apply to enterprise systems: keep what works, maintain it properly and modernize it where it creates real value.